Privacy Policy
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This Privacy Policy describes how Jewelry di Mariam Mousavi ("we," "us," "our") collects, uses, and shares personal data when you visit or make a purchase from www.mariammousavi.com .
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1. Data Controller
The Data Controller for the personal data collected through this site is Jewelry di Mariam Mousavi, based in Milan, Italy.
For any inquiries or concerns regarding your data, you can contact us at: info@mariammousavi.com.
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2. Types of Data Collected
We collect the following types of personal data:
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Personal Identification Information: Name, surname, email address, phone number, shipping address, billing address, country, city, postal code, and tax ID (if applicable).
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Payment Information: Payment details are processed securely through third-party providers (e.g., PayPal, Stripe) and are not stored on our servers.
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Usage Data: Information about how you use our site (e.g., IP address, browser type, operating system, access times, and referring website) is automatically collected to help us understand and improve your user experience.
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Cookies: Our site uses cookies and similar tracking technologies to enhance your browsing experience, manage your shopping cart, and analyze website traffic. For more information, see our Cookie Policy.
3. Purpose of Data Collection
We collect and process your personal data for the following purposes:
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Order Fulfillment: To process your orders, manage payments, and deliver purchased products.
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Customer Service: To contact you regarding your order status or provide support in case of issues.
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Marketing and Promotions: With your consent, we may send you promotional materials, including newsletters and special offers, via email.
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Market Research and Statistics: We may use your data to conduct market research and for statistical purposes to improve our services and understand customer preferences.
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Site Improvement: To analyze website traffic and enhance the functionality of our website.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
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Contractual Necessity: To fulfill a contract (i.e., to process and ship your order).
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Legitimate Interest: To improve our services and manage the website.
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Consent: For marketing communications (you can withdraw consent at any time).
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Legal Obligation: To comply with applicable tax, legal, and regulatory requirements.
5. Mandatory or Optional Data Provision
Providing your personal data is mandatory when it is necessary for us to fulfill the purposes outlined in this Privacy Policy (e.g., to complete a purchase). If you refuse to provide such data or do not consent to its processing, we may not be able to process your order or provide the requested services.
Consent for processing data for marketing purposes is optional. You can choose not to consent to receive promotional communications without affecting the core services offered.
6. Data Sharing and Third Parties
We do not sell your personal data. However, we may share your data with third parties to complete the services offered on our site, such as:
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Payment Processors: PayPal, Stripe, or similar services used to securely process payments.
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Shipping Providers: DHL or other couriers to deliver your purchases.
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Technical Service Providers: Hosting providers, IT companies, and communication agencies to operate and manage the website.
Your data will never be shared with third parties unrelated to the operation of Jewelry di Mariam Mousavi without your explicit consent.
7. International Data Transfers
Since we ship products internationally, your data may be transferred outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your personal data in compliance with GDPR standards.
8. Data Retention Period
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For example, we retain personal data related to tax and billing records for up to 11 years to comply with Italian regulations.
9. Security Measures
We take appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of your personal data. These measures include secure encryption and access controls. However, please note that no data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
10. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
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Right of Access: Request access to your personal data and obtain a copy.
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Right to Rectification: Request corrections to any inaccurate or incomplete data.
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Right to Erasure: Request the deletion of your data under certain circumstances.
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Right to Restriction: Request the restriction of data processing under certain circumstances.
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Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format, and transfer it to another data controller.
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Right to Object: Object to the processing of your data for direct marketing purposes.
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Right to Withdraw Consent: If data processing is based on your consent, you can withdraw that consent at any time.
11. Exercising Your Rights
To exercise your rights regarding your personal data, including access, correction, deletion, or objection, you can contact us via email at info@mariammousavi.com or send a written request to:
Jewelry di Mariam Mousavi, Via Olona 7 ,20123 , Milano , MI, Italy.
We will respond to your request within one month, in accordance with GDPR.
12. Cookies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files stored on your device that help us provide a better user experience. You can manage your cookie preferences or disable cookies through your browser settings. For more details, see our Cookie Policy.
13. Legal References and Compliance
This Privacy Policy complies with the General Data Protection Regulation (GDPR) and Italian legislative decree 30 June 2003, n. 196 (Code regarding the protection of personal data). For more information on Italian privacy laws, you can visit the Garante Privacy website.
14. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this page periodically to stay informed about how we protect your personal data.
15. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
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Email: info@mariammousavi.com
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Address: Via Olona 7, 20123 , Milano, MI, Italy
Effective Date: October 2024