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Payments

We accept the following payment methods:

  • Major credit and debit cards, including Visa, Mastercard, and American Express.

  • PayPal.

  • Google Pay.

  • Apple Pay.

  • Bank Transfer (orders are processed once the payment is received).

Please note that we do not store any credit card information, as transactions are securely processed by third-party providers.

Shipping and Delivery

  • Processing Time:

    • Ready-to-ship items are processed within 1-3 business days.

    • Custom-made orders: processing times may vary due to the handcrafted nature of each piece. We will communicate the expected time for custom orders at the time of purchase.

  • Shipping Rates:

    • Italy: Free shipping on orders over €100. For orders under €100, the shipping cost is €10.

    • EU Countries: Free shipping on orders over €150. For orders under €150, the shipping cost is €15.

    • United States: Shipping cost is €35.

    • United Kingdom: Shipping cost is €20.

  • Estimated Delivery Time:

    • Italy: 2-5 business days.

    • Rest of the World: 3-7 business days.

  • Tracking Information:

    • A confirmation email with tracking information will be sent once your order has shipped.

  • Customs and Duties:

    • Customs and Duties: International orders may be subject to customs fees or import taxes. These costs are the responsibility of the customer.

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