Payments
We accept the following payment methods:
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Major credit and debit cards, including Visa, Mastercard, and American Express.
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PayPal.
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Google Pay.
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Apple Pay.
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Bank Transfer (orders are processed once the payment is received).
Please note that we do not store any credit card information, as transactions are securely processed by third-party providers.
Shipping and Delivery
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Processing Time:
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Ready-to-ship items are processed within 1-3 business days.
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Custom-made orders: processing times may vary due to the handcrafted nature of each piece. We will communicate the expected time for custom orders at the time of purchase.
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Shipping Rates:
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Italy: Free shipping on orders over €100. For orders under €100, the shipping cost is €10.
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EU Countries: Free shipping on orders over €150. For orders under €150, the shipping cost is €15.
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United States: Shipping cost is €35.
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United Kingdom: Shipping cost is €20.
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Estimated Delivery Time:
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Italy: 2-5 business days.
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Rest of the World: 3-7 business days.
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Tracking Information:
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A confirmation email with tracking information will be sent once your order has shipped.
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Customs and Duties:
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Customs and Duties: International orders may be subject to customs fees or import taxes. These costs are the responsibility of the customer.
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